Privacy Policy

Camrose Resort Casino is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your data.

Collection and Use of Data

When you interact with our website or create an account, we may collect various types of information about you, including:

Your name and contact details
Browsing history on our site
Account login credentials (username and password)
Information provided through surveys, contests, promotions, or other activities

We use this data for the following purposes:

To provide services and improve user experience
For marketing and advertising purposes
To manage and develop new features
To ensure security of our website and systems
For regulatory compliance

Data Sharing

We may share your data with third-party service providers to help us run our business, including cloud hosting, email management, and analytics tools. We also comply with the Canadian Anti-Spam Legislation (CASL) regulations.

Storage and Retention of Data

Your personal information will be stored securely on servers in Canada for a reasonable period or as long as necessary for regulatory compliance purposes. When data storage is no longer required, we ensure it is properly deleted or anonymized.

Security Measures

We implement robust security measures to safeguard your personal data against unauthorized access or loss, such as encryption and firewalls. However, please note that any data transmitted over the internet remains vulnerable to hacking attempts.

Your Rights and Choices

You have control over how we use your information:

You can update your account preferences at any time
Request changes to your stored data (subject to reasonable processing times)
Choose whether or not to receive marketing communications

To do so, contact us through our website support page. If you decide that our services are no longer required and wish to terminate the relationship entirely, please notify us via email.

Changes to this Privacy Policy

We may revise this policy from time-to-time without prior notice. When changes occur, we will post a new version on our site. Your continued use of our website or account signifies acceptance of any amendments made to this policy.

Contact Us for Questions and Concerns

If you have any questions regarding our data handling practices or require assistance with using your rights, please email us.